DEL Software

Security Admin Solutions

20865 Harvest Mill Ct.
Great Mills, MD 20634
301.737.0418
(fax) 801.382.3921
sales@delsoftware.com

Frequently Asked Questions

This page is under construction so please check back often as we add additional information.

Q. My computer is being upgraded, how do I move ASPpie / AnViL to the new PC?
 
A.

As with all software packages, when migrating your application to a new machine you must be certain to save a complete copy of the data directory and ensure the data transfer is successful and ASPpie/AnViL are operational before doing anything with the older machine.

In most cases your username and/or workstation name is changed.  It is much easier to move the software if the user/workstation names remain the same as the original PC.

In cases, where these have changed, please email us your useraccess.* files from your data directory along with the new username, workstation name, and registration key and we will make the required changes.

For further info, please email us, prior to changing machines.
 

Q. Why are imported pictures and logos displayed as an icon vs. the actual image?
 
A.

Fixed for version 2008!  See below for older versions.

The software requires an associated OLE based application to view .bmp, .jpg, .gif files.  Most users are using Microsoft Office.  MS Office comes with an application called MS Photo Editor.  It isn't installed by default so you may need to install it to your PC.  Once installed completed the following steps to associate the given file types to MS Photo Editor.  You may need assistance from you Information Systems group.

click on start / run type "regedit", click OK
Under HKEY_CLASSES_ROOT find the entries for .bmp, .jpg
Change their default key values to MSPhotoEd.3
Content type should be image/bmp or image/jpeg

Run ASPpie and your images should be displayed correctly.
 

Q. I'm unable to enter data into the fields.  'Control is read-only' appears on the status bar and program beeps.
 
A. Each form requires you to select the current mode using the toolbar at the bottom of each screen.  For example, to add a new record you must first click on the 'Add' Button, you will then be able to enter you data.  When you have finished entering the data you must click the 'Save' Button to record your new record.  To edit a record, first click on the 'Edit' button, make the desired changes and press the 'Save' Button.
 
Q. The program keeps prompting me to enter my registration key.
 
A. You must initialize the company information.  Select Tools / Setup Option, click the 'Edit' button, enter your company information and click the 'Save' button.  You will no longer be prompted for the registration key.
 
Q. I have no File / Tools / Window / Help toolbar at the top of the program window.
 
A. You screen resolution is most likely set too low.  ASPpie was designed with a resolution of 800 x 600 but works best at 1024 x 768 and above.  Using the mouse, right click on the desktop, select properties, choose the settings tab and adjust your display settings.  If your are using 800 x 600 resolution, you will also want to modify your ASPpie shortcut used to launch the program.  Right-click on the ASPpie icon, select properties, in the 'Run:' option select 'Maximized'.
 
Q. Can I export my data to an Excel spreadsheet?
 
A. Open Excel and do the following:

Select Data / Import External Data / Import Data
Click on New Source Button
Select ODBC DSN; Click Next
Choose Visual FoxPro Database; Click Next
Select Visual FoxPro database (.dbc)
Click Browse and navigate to the ASPpie Data Directory (c:\program files\asppie\data)
Set 'List files of type' to all files
Select csmdb.dbc
Click OK; Click OK
Uncheck 'connect to a specific table'; Click Next
In the file name box enter ASPpie; Click Finish
You should be back on the select data source dialog and the filename box should show asppie
Click Open
Scroll down and find the employee or facility table and select it
Click OK; Click OK
All fields in the employee table should be inserted into your spreadsheet.
Remove unwanted columns and format to your requirements.
 

 

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